1. Recruitment and Staffing.

2. Leave and Attendance.

3. Labour Compliance.

4. Personnel Management.

5. Employee Engagement Activities.

0-2 Years

1. Scheduling posts on social media. 

2. Engaging customers online. (Answering comments/dms) 

3. Tracking analytics and generating reports. 

4. Managing content from stores. 

5. Updating Website (Blogs/Offers/Content) 

6. Cataloging.  

1.    Overseeing the import of music books – in terms of order placement, import documentation, payment etc.

2.    Overseeing the printing of international music books (in India), with strict control on quality and cost, and ensuring optimal print runs and stocking.

3.    Working with the sales teams to ensure growth in offtake of music books – imported as well as printed in India. These books would be sold in physical as well as digital (pdf) formats; both formats would be available in the company’s retail showrooms (there would be a kiosk in the showrooms, for printing of digital books) and e
commerce website; the candidate would need to:

a.    Coordinate with the technology teams to ensure physical and digital (pdf) books are appropriately listed on the website (e.g. setting up keywords, product listing priorities, offers etc.) as well as the print kiosks.

b.    Train the retail staff in handholding customers seeking digital books from the print kiosks.

4.    An internationally reputed publisher of online sheet music intends to launch a customised website for India, for Indian customers to download single pieces of international (and Indian) sheet music, in association with Furtados; the candidate would be required to:

a.    Coordinate with an outsourced agency for Indian language translations for this website.

b.    Recommend India pricing strategy (subscription and a la carte) for the website (map against similar services such as Netflix, Gaana, Saavn etc.).

c.    Work with the marketing and content teams for social media marketing of this website.

5.    While all the above pertains to international music, the company also intends to have some Indian content on all these platforms. For this, the candidate would need to work with various internal teams for identifying and shortlisting relevant Indian songs (from movies or independent artists); and thereafter manage the relationship with the rights holders from negotiation to acquisition.

6.    Monthly reporting, such as:

a.    SKU level sales analysis, for each business (i.e. physical, digital, sheet music).

b.    Sales analysis of the online sheet music website – e.g. number of subscribers, number of downloads, average price per download, sales by geography, demography, and language.

c.    Monthly billing and reconciliation, including royalty calculations.

7-10 Years

0- 2 Years

1. Greet and direct customers.
2. Provide accurate information about the instruments, its features, pricing and after sales services.
3. Attend customer queries about specific products. Explain price and feature comparisons to facilitate purchasing.
4. Cross sell products. Should have excellent communication skills.
5. Should be fluent in English.
6. Playing any musical instruments will be an added advantage.

0- 2 Years

1. Greet and direct customers.
2. Provide accurate information about the instruments, its features, pricing and after sales services.
3. Attend customer queries about specific products. Explain price and feature comparisons to facilitate purchasing.
4. Cross sell products. Should have excellent communication skills.
5. Should be fluent in English.
6. Playing any musical instruments will be an added advantage.

0- 2 Years

1. Greet and direct customers.
2. Provide accurate information about the instruments, its features, pricing and after sales services.
3. Attend customer queries about specific products. Explain price and feature comparisons to facilitate purchasing.
4. Cross sell products. Should have excellent communication skills.
5. Should be fluent in English.
6. Playing any musical instruments will be an added advantage.

0-2 Year