We always endeavor to supply product in pristine condition. However, if, in the unlikely event that the product is received in a defective condition we request you to send back the product to us for replacement. Kindly send back the product only after receiving a return authorization from us. Items sent without a return authorization will not be accepted by us. We are unable to accept returns from customers/users under any other circumstances. Kindly verify that the item ordered by you is what you require when placing your order.
Assurance Program
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2 free piano tuning sessions will be provided for the first 24 months after purchase (at 6 monthly intervals)
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Any new product purchased has a warranty to be free from defects in material and workmanship for the number of years specified on the warranty, subject to limitations contained in the warranty.
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The warranty is extended to the original retail purchaser only and may not be transferred or assigned to subsequent owners.
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The customer has to produce the original Furtados Assurance Certificate which should have the date of purchase and/or the invoice, failing which the warranty would not be honoured.
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If at any time the product purchased malfunctions as a result of faulty material or workmanship, Furtados will repair the defect/s or replace the product as it deems appropriate at its sole discretion.
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The product will have to be produced at the retail showroom for repair.
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Furtados reserves the right to use substitute materials at the time of repair in the event that the original materials are no longer available.
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In the unlikely event that the product is destroyed, lost or damaged beyond repair, while in the possession of Furtados, it will be replaced with one of the same or most similar style of a value not in excess of the original purchase price of the product. Any insurance covering the product including but not limited to the Collectors Item value insurance, must be carried by the owner at the owners expense.
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Any product that has been altered or modified in any way or upon which the serial number has been tampered with or altered.
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Any product whose warranty form has been altered or upon which false information has been given.
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Any product that has been damaged due to misuse, negligence, accident or improper operation.
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The subjective issue of tonal characteristics.
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Any repair work carried out/ tampered by unauthorized personnel/agencies.
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Shipping damages of any kind.
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Any product that has been subjected to extremes of humidity or temperature.
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Normal wear and tear (For e.g. keypads, springs for wind instruments, drum lugs and pedals,worn frets, worn machine heads, worn plating, string replacement, scratched pick guards, LCD display, casing, moving parts,tube valves or damages to or discoloration of the product finish for any reason)
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Essential consumables required for the proper functioning of the product including but not limited to guitar strings, wind instrument reeds and drum heads supplied with/ as part of the product are not covered under any warranty.
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More than one replacement of rubber pads and switches. Rubber pads and switches will be replaced free of charge for one time within the warranty period.
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Any factory installed electronics in acoustic instruments, after a period of 1year following the original date of purchase.
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Any product damaged by exposure to insects, pests or like organisms.
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Any form of damage resulting from fire, water, unregulated or defective power supply, riot, mishandling, commercial use or any act of nature and use contrary to operating instructions specified in the users manual supplied with the equipment.
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Damage resulting out of excessive force and/or repetitive non-standard actions.
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Furtados makes no other express warranty of any kind whatsoever. All implied warranties, including warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty.
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Furtados shall not be liable for any special, indirect, consequential, incidental or other similar damages suffered by the purchaser or any third party, including without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort, even if Furtados or its authorized representative has been advised of the possibility of such damages. Furtados shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.
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All disputes will be subject to Mumbai (India) Jurisdiction only.
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Furtados will not be liable for any irregularities in service in the case of a warranty which is dependent on a third party.
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Furtados shall not be liable or be deemed to be in default for any delay or failure in performance resulting directly or indirectly from causes beyond its reasonable control including delay in repairing due to non availability of component and/or accessory specially vis a vis the import of supplies or if the company is prevented from performing its functions under the warranty.
The VSM–300XT VoiceSoloXT Active Personal Monitor from TC Helicon offers improved sound, better looks, and a lower price than the original model. The VSM300XT monitor lets you hear the stage mix you need without all the feedback! You get intelligible, natural vocal sound thanks to an ICT (Inductively Coupled Technology) point source driver; a rugged, efficient cast aluminum enclosure; and a clean, quiet 150W BASH amplifier with a built–in limiter. Non–electrical methods are used to couple the tweeter with the woofer making the tweeter indestructible.
The VoiceSoloXT Active Voice Monitor mounts on your mic stand with included hardware to save floor space. Attach the hardware to your stand once, and the monitor will pop on and off. It also rocks back to 3 different angles on the floor. Features mic and line inputs and a pass–thru to connect additional VSM–200XTs (sold separately) or VSM–300s in parallel. A front–panel volume control lets you decide how loud you want your monitor mix and does not affect the level going to any other monitor or the mixing console.
The VSM–300XT monitor speakers are portable and versatile because your monitoring needs can vary by venue, the size of your group and the level of your performance or practice. The VSM–300XT can be used in numerous mounting positions including the highly practical method of integrating VoiceSolo into your boom mic–stand, saving stage space. However, conventional options can also be used like the floor wedge position, on a stand without a boom, or stand mounted for side fill or small PA.
Quick mic stand set up. Integrates with boom so the same stand is used for the monitor and microphone. Versatile placement options provided by dual stand mounting holes and dual bevelled edges for floor mounting. Two–way point source 6.5" ICTTM driver for optimal near– field live monitoring. High volume capability: 116dB peak SPLat .5m 150W BASH amplifier. Cast aluminum enclosure for maximum rigidity and minimum cabinet resonance Front panel mounted controls for easy access. External IO box interfaces with instruments, aux mixes Microphone preamp, stereo line and aux inputs. Phantom power on mic input Pass thru to house mixer on all inputs Mic Level, line level and master level controls. Shape EQ control on Mic input, plus 18dB/octave 75hz Low Cut Filter. Selectable 75Hz/150 18dB/Octave Low Cut Filter on Speaker output mix Selectable Mono/Stereo operation for line input Output for active subwoofer